Sunkalp.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://sunkalp.com/. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Sunkalp.com is a property of Sunkalp Energy Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 107 Rectangle-1, D-4 District Centre Saket, New Delhi 110017

Information we collect

Contact information We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information We might collect your billing name, billing address and payment method when you buy rooftop solar power system.

Information you post We collect information you post in a public space on our website or on a third-party social media site belonging to http://sunkalp.com/.

Demographic information We may collect demographic information about you, to understand your buying behaviour and interest in solar energy and related products, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register with us showing interest in becoming a growth partner/ financier or an end user of solar energy. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster and browser cookies for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you. We might use the information you provide to contact you for confirmation of interest in installing a solar power plant on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for a site survey or a quote.

We use information to look at site trends and customer interests. We may use your information to make our website and services better. We may combine information we get from you with information about you we get from third parties.*

We use information for security purposes. We may use information to protect our company, our customers, or our partners.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or services. These might be our own offers or services, or third-party offers or products we think you might find interesting. Or, for example, if you buy a service or a solar power system from us we'll enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or the status of your order.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners. This includes a third party (Sunkalp certified) who provide a service on our behalf. Our partners use the information we give them as described in their privacy policies.

We may share your information for reasons not described in this policy.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

107 Rectangle-1, D-4 District Centre Saket, New Delhi 110017
Phone: +91-11- 41620247
Email: info@sunkalp.com

If you have any questions about this Policy or other privacy concerns, you can also email us at info@sunkalp.com

Updates to this policy

This Privacy Policy was last updated on 06.08.2015. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.